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Satisfaction Guarantee and Return

SATISFACTION GUARANTEE and RETURN

Thank you for your RATCHETECH purchase.

If you are not entirely satisfied with your purchase or if for any reason, it is defective, we are here to help.

90 DAY SATISFACTION GUARANTEE:

Try our tool for 90 days and if for any reason, you are not satisfied, we will refund your money, no questions asked. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 660-815-5328 to receive a return authorization. You must send the wrenches back in their original packaging.

Once we receive the returned product, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3 business days of return, depending on your credit card issuer’s policies.

RETURNS:

Should you receive a defective item, please notify us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We may ask you to return the defective item, if so, it will be at no cost to you. Once we inspect it, we will notify you on the status of your replacement.

CONTACT US:

If you have any questions or concerns, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or 660-815-5328.